Privacy Policy

Effective Date: January 30, 2026

Duck Press Printing Solutions ("Duck Press," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, use our services, or place an order with us.

If you have any questions about this policy, please contact us at:

Email:support@duckpressprinting.com
Mailing Address:
Attn: Customer Service
4633 E Broadway Blvd
Tucson, AZ 85711

1. Information We Collect

We may collect the following types of information:

• Personal information such as name, email address, phone number, mailing address, and billing information

• Payment details when you place an order

• Account login information

• Uploaded files, artwork, and images

• Order history and product preferences

• Communication records

• Website usage data and technical information

All information is collected voluntarily and only when necessary to provide our services.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Communicate about orders and services

• Send promotional and marketing communications (you may opt out at any time)

• Improve our website and services

• Prevent fraud and ensure security

• Comply with legal obligations

You may unsubscribe from marketing emails at any time by contacting us or using the unsubscribe link in our emails.

3. Google User Data and API Usage

Duck Press Printing Solutions uses Google OAuth and Google APIs, including Google Photos, to allow users to securely sign in and select images for use in custom printing projects.

Our application accesses only the data that users explicitly authorize and only for the purpose of providing requested services, such as importing selected images for product design, proofing, and order fulfillment.

We do not use Google user data for advertising purposes, do not sell or rent Google user data, and do not share Google user data with third parties except as necessary to complete customer orders or comply with legal obligations.

All access to Google user data complies with the Google API Services User Data Policy, including the Limited Use requirements.

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only when necessary to:

• Process payments

• Fulfill and deliver orders

• Provide technical and hosting services

• Support marketing and communication systems

• Comply with legal requirements

All third-party partners are required to maintain the confidentiality and security of your information.

5. Data Retention and Deletion

We retain personal information and uploaded files, including images imported from Google Photos, only for as long as necessary to:

• Complete orders

• Provide customer service

• Maintain business records

• Meet legal and accounting requirements

You may request deletion of your personal information at any time by contacting support@duckpressprinting.com. Verified requests will be processed within a reasonable timeframe unless retention is required by law.

6. Account Access and Management

You may access, review, and update your account information by signing into your account on our website.

You may also request assistance with account updates or deletions by contacting customer service.

7. Marketing Communications

By creating an account or placing an order, you may receive promotional emails or mailings from Duck Press Printing Solutions.

You may opt out of marketing communications at any time by:

• Using unsubscribe links

• Contacting customer service

• Updating your account preferences

Transactional emails related to orders will continue to be sent.

8. Children’s Privacy

Our services are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, it will be promptly deleted.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain user sessions

• Remember preferences

• Track shopping carts

• Improve site performance

• Analyze website usage

Cookies do not store sensitive personal information.

You may disable cookies through your browser settings. Some site features may not function properly if cookies are disabled.

10. Third-Party Authentication

We use third-party authentication services such as Google Sign-In to provide secure login. These services may collect and process data in accordance with their own privacy policies.

Duck Press Printing Solutions does not receive or store your Google account passwords.

11. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your data, no method of transmission over the Internet is 100% secure.

12. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your data

• Correction of inaccurate information

• Deletion requests

• Objection to certain processing

To exercise your rights, please contact support@duckpressprinting.com.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email:support@duckpressprinting.com
Mail:
Duck Press Printing Solutions
4633 E Broadway Blvd
Tucson, AZ 85711